Job Title : Sales Agent (Several Positions)
Organisation: Tugende
Application Opens : 17th August 2026
Application Closes: Open and interview will be done on a rolling basis
Duty Location : All Tugende Locations in the West, East and Central districts of Uganda
About Organisation:
Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and building digital track records of responsibility, we are creating a long-term ecosystem for MSMEs that will grow and thrive.
Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income‑generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e‑commerce opportunities, and on‑demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across its branches in Uganda and Kenya.
Job Summary: The Sales Agent will be responsible for driving customer acquisition, generating new business, and achieving assigned sales targets. You will actively identify and engage prospective customers, promote and explain the company’s products and services, convert leads into customers, and build strong relationships that support business growth.
Key Duties and Responsibilities:
- Customer Acquisition & Engagement: Identify, engage, and convert prospective customers while building strong relationships with existing clients and community leaders.
- Product Promotion: Effectively explain Tugende’s products, services, and credit/lease processes and provide solutions aligned to customer needs.
- Sales & Target Achievement: Develop and execute sales activities to consistently meet or exceed assigned targets and drive demand for Tugende’s products.
- Lead Generation: Generate new leads through field visits, referrals, community engagement, networking, phone calls, outreach activities, and other sales initiatives.
- Sales Presentations & Follow-Up: Conduct product presentations and demonstrations, respond to customer enquiries, address concerns, and follow up on leads through to conversion.
- Market & Competitor Insights: Monitor customer needs, market trends, competitor activities, and opportunities within the assigned area and share insights to improve sales performance.
- Branch & Community Activation: Work closely with the Branch Executive, Account Managers, Marketing Team, and other branch staff to implement activities that increase product awareness and customer acquisition.
- Sales Reporting & CRM: Maintain accurate records of leads, customer interactions, sales activities, and conversions in the CRM and provide timely sales reports and forecasts.
- Continuous Market Development: Identify gaps, opportunities, and specific support required from the branch or marketing teams to increase sales and strengthen Tugende’s presence in the market.
Qualifications, Skills and Experience:
- A- level and above
- Previous experience in sales, customer service, or a related field
- Strong communication, negotiation, and presentation skills
- Goal-driven with a proven track record of meeting or exceeding sales targets
- Self-motivated with a positive, can-do attitude
- Ability to build rapport and establish trust with customers
- Good computer skills
- Excellent communication and interpersonal skills.
Please Note: These agents roles are purely commissioned based roles and not salary roles
How to Apply:
Interested candidates who meet the above requirements should follow this link
Opens the employer’s application page Apply Now →
Deadline: Open
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