Senior Manager Operations
Description
Senior Manager Operations - PlayMatters (Readvertised), Kampala, Uganda
The position will have direct supervision of the drivers, administrative assistant, and ad management in partnership supervision of the Senior Supply chain Officer and the Finance Manager.
Duties and Responsibilities: Operations coordination:
Provide leadership to project operations team ensuring quality service and efficiency of project operations.
Actively participate and contribute to Project Management Committee /team meetings
Regularly visit all PlayMatters field sites to monitor and support compliance to set operational protocols and plans
Provide routine monitoring and reports (daily, weekly, monthly, quarterly) of all operations and project administrative systems
Contribute to project reporting, accountabilities and improvements including the Project Implementation Dashboard
Coordinate and work collaboratively to oversee project operations with other project workstreams including Implementation, Technical, Policy and Advocacy, Research, Monitoring, Grants and Project Management and Evaluation Accountability and Learning,
Represent PlayMatters internally and externally with key stakeholders generally, and particularly in areas pertaining to operations.
Ensure positive working relations and collaborative interactions within all operational teams, across workstreams, project field sites, and other IRC support entities. with other units to improve.
Operational team management:
Line manage (directly or in partnership) the PlayMatters operations staff with respective direct supervisors. These include the Senior Supply Chain officer, Finance Manager, Manager, Administrative Assistant, and drivers.
Provide capacity-building technical support, and mentorship for project staff to ensure that they understand, follow, and comply with relevant systems, processes, and procedures
Support the project staff to identify prepare, review and report on operational needs assessment, implementation plans, and resources
Lead and conduct high-quality, regular, and documented meetings with operational project teams for technical guidance, joint planning, performance review, progress reporting, shared learning and problem solving
Qualifications
A University degree from an accredited University in a relevant technical or management field or subject area.
A Minimum 5 years of working experience with strong background in Supply Chain, Logistics, Administration.
Experience in the education sector or educational programming is an advantage.
Work experience in humanitarian context/refugee settlements and with an International NGO highly desirable
Experience in IT is strongly preferred.
Demonstrated analytical, systematic-thinking, and problem-solving skills.
Self-motivated with good organization, planning skills, including prioritizing work and multi-tasking.
