Summary
Date Posted: Thursday, February 09, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

We are looking for a hardworking and responsible individual to provide supervision and direction to the direct sales representatives and support them in achieving their goals in line with their score cards in order to achieve the New business strategy.

Key Responsibilities include;
1. Supervise and direct DSRs to improve productivity and achieve set targets.
2. Acquire new business through the DSR channel in order to grow the balance sheet.
3. Carry out coaching sessions with staff to ensure consistency in application of assessment standards.
4. Conduct regular performance appraisals for direct reports.
5. Identify opportunities for cross-selling interactions.
6. Increase customer retention by engaging customers
7. Support Relationship managers with customer research for business growth and customer value chain analysis for problem resolution.
8. Drive policy adherence i.e., Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies, and regulation.

Qualifications;
1. Minimum of a Bachelor’s Degree in any field
2. Proven experience in a sales/customer service role

Competencies;
1. Excellent communication skills
2. Teamwork
3. Good interpersonal skills
4. Excellent Analytical skills
5. Proficient computer skills


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure

Apply now with your CV to the email address: [email protected]   stating the Job Title as the subject.
Note: Only shortlisted candidates will be contacted. If not contacted within two weeks after application deadline, then you may consider your application unsuccessful.