Vacancy title:
Store Manager
Employment type: Full time, Industry: Professional Services, Category: Management, Sales & Retail, Business Operations, Customer Service, Art, Fashion & Design
Jobs at:
Abryanz
Deadline of this Job:
Friday, October 30 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Friday, October 16 2026, Base Salary: Not Disclosed
JOB DETAILS:
Abryanz is opening a new store in Kabalagala.
Purpose:
Runs the flagship store day to day - people, floor standards, stock availability and customer experience - to the brand's premium standard.
Key Responsibilities
- Own execution of the Operations Manual (Section 4): opening/closing, cash handling, floor discipline, section standards.
- Manage staff rota, attendance, performance and on-the-job coaching across all sections.
- Own daily and weekly sales reporting to the Founder & CEO: flag stock, service or people issues early.
- Oversee visual merchandising standards across the store, ensuring consistency with the target premium positioning.
- Coordinate with the Finance & Admin Officer on floats, banking and supplier payments relevant to store operations.
- Manage the VIP client experience personally for top-tier clients and MTM handovers.
- Lead recruitment and induction of store-level staff alongside the Founder & CEO
Requirements & Profile
- 3+ years retail management experience, ideally in fashion, hospitality-adjacent or premium retail.
- Strong people leadership and floor presence; comfortable running a multi-category, multi-till environment.
- Numerate - confident reading sales, stock and cash reports.
- Uganda market knowledge and fluent English (additional local languages an advantage).
Key Performance Indicators (KPls)
- Store sales vs. target and month-on-month sales growth by department
- Staff attendance, turnover and induction completion rate.
- Daily cash/EFRIS reconciliation accuracy (zero unexplained variances).
- Customer service standard compliance (floor audit / mystery shop score).
- Stock availability - % of size/colour gaps closed within 24 hours of being flagged
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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