Institution HEDEF Islamic and Vocational Institute
Department Academic Affairs
Reports to Principal / Head of Training
Duty station Any HEDEF campus, Uganda
Role category TVET Trainer
Contract As stated in the appointment letter and institutional policy

Job purpose To plan, deliver and assess competence-based training in mobile phone repair and maintenance, enabling learners to diagnose faults, complete safe and reliable repairs, manage customer work professionally and progress to employment or self-employment.

Regulatory and professional alignment The post shall be performed in accordance with the Technical and Vocational Education and Training Act, 2025; current TVET Council human-resource, registration, licensing and continuing professional development requirements; the curriculum or training package approved for the programme; applicable UVTAB assessment rules and centre procedures; occupational safety and health requirements; and Institute policies. The trainer must remain eligible to train and assess within the scope authorised by the competent regulators.

Key duties and responsibilities Training planning and delivery

• Prepare annual work plans, schemes of work, activity plans, lesson plans, worksheets, practical tasks and learning materials.
• Deliver integrated theory and practical training using demonstrations, guided practice, projects, simulations and real customer-service scenarios.
• Teach safe diagnostics, disassembly, component identification, board-level fault tracing, parts replacement, reassembly and functional testing.
• Integrate entrepreneurship, costing, customer care, digital literacy, employability and professional ethics.

Assessment and learner evidence

• Prepare assessment plans, tools, rubrics and marking guides aligned to the approved curriculum and occupational outcomes.
• Conduct continuous, practical and summative assessment fairly and maintain auditable evidence of competence.
• Participate in internal verification, moderation, external assessment and corrective action.
• Safeguard assessment materials and report suspected malpractice immediately.

Workshop tools and safety

• Plan workshop sessions and control access to tools, devices, spare parts, chemicals and consumables.
• Maintain inventories, issue records, maintenance logs and damage reports for tools and equipment.
• Enforce electrical, fire, battery, chemical, soldering and personal protective equipment procedures.
• Apply secure data-handling and customer-device privacy practices and ensure environmentally responsible e-waste disposal.

Learner support and industry linkage

• Monitor attendance, participation, progress and conduct and provide timely feedback and remedial support.
• Mentor learners in career planning, portfolio preparation, business start-up and professional behaviour.
• Support industrial attachment and maintain active links with repair centres, suppliers and employers.
• Use employer and graduate feedback to keep training relevant to changing devices and repair methods.

Quality assurance and professional development

• Maintain complete class registers, assessment records, learner portfolios, moderation reports and workshop records.
• Participate in observations, inspections, programme reviews and Institute improvement activities.
• Maintain trainer registration, licensing and continuing professional development as required.
• Keep current with mobile hardware, operating systems, diagnostic software, data security and responsible repair practices.

Person specification Essential education and professional qualifications

• Diploma, Higher Diploma or Bachelor’s degree in Electronics, Electrical Engineering, Telecommunications, ICT, Computer Engineering, Mobile Technology or a closely related discipline from a recognised institution.
• Demonstrable occupational competence in mobile phone diagnostics and repair appropriate to the level being taught.
• Basic andragogy training and eligibility for TVET Council trainer registration and licensing.
• A recognised instructor qualification such as DITTE, PGDTTE or an accepted equivalent, where prescribed for the appointment.

Essential experience

• At least two years of recent, hands-on experience in mobile phone diagnosis, repair, maintenance or related electronics service work.
• Evidence of independently completing common hardware and software repairs to an acceptable quality standard.
• Experience maintaining safe work practices, tools, job cards, customer records or repair inventories.

Preferred qualifications and experience

• Experience delivering competence-based training, mentoring apprentices or assessing practical work.
• Recognised assessor or verifier training.
• Experience running or supporting a repair business and managing e-waste responsibly.

Knowledge and technical competence

• Android and iOS device architecture, operating systems, firmware and common software faults.
• Electronic components, use of multimeters and diagnostic tools, soldering and microsoldering, fault isolation and quality testing.
• Battery and electrical safety, electrostatic discharge control, fire prevention, data privacy and e-waste management.
• Competence-based training, practical assessment, learner records, Microsoft Office and digital learning tools.

Behavioural competencies and personal attributes

• Patient and practical trainer with clear demonstration and coaching skills.
• Accuracy, manual dexterity, problem-solving discipline and attention to safety.
• Integrity in handling learner or customer devices, data, tools and spare parts.
• Respectful communication, teamwork, reliability and commitment to learning.

Performance expectations

• Training plans, practical sessions and assessment records are complete, timely and aligned to the approved programme.
• Learners demonstrate measurable competence in safe diagnosis, repair, testing and customer-service practice.
• Workshop tools, devices and consumables are controlled, maintained and accounted for.
• Safety, data protection, assessment integrity and e-waste procedures are consistently followed.
• Industry feedback and technology updates are reflected in training improvement.

• Prepare annual work plans, schemes of work, activity plans, lesson plans, worksheets, practical tasks and learning materials.
• Deliver integrated theory and practical training using demonstrations, guided practice, projects, simulations and real customer-service scenarios.
• Teach safe diagnostics, disassembly, component identification, board-level fault tracing, parts replacement, reassembly and functional testing.
• Integrate entrepreneurship, costing, customer care, digital literacy, employability and professional ethics.
• Prepare assessment plans, tools, rubrics and marking guides aligned to the approved curriculum and occupational outcomes.
• Conduct continuous, practical and summative assessment fairly and maintain auditable evidence of competence.
• Participate in internal verification, moderation, external assessment and corrective action.
• Safeguard assessment materials and report suspected malpractice immediately.
• Plan workshop sessions and control access to tools, devices, spare parts, chemicals and consumables.
• Maintain inventories, issue records, maintenance logs and damage reports for tools and equipment.
• Enforce electrical, fire, battery, chemical, soldering and personal protective equipment procedures.
• Apply secure data-handling and customer-device privacy practices and ensure environmentally responsible e-waste disposal.
• Monitor attendance, participation, progress and conduct and provide timely feedback and remedial support.
• Mentor learners in career planning, portfolio preparation, business start-up and professional behaviour.
• Support industrial attachment and maintain active links with repair centres, suppliers and employers.
• Use employer and graduate feedback to keep training relevant to changing devices and repair methods.
• Maintain complete class registers, assessment records, learner portfolios, moderation reports and workshop records.
• Participate in observations, inspections, programme reviews and Institute improvement activities.
• Maintain trainer registration, licensing and continuing professional development as required.
• Keep current with mobile hardware, operating systems, diagnostic software, data security and responsible repair practices.

• Android and iOS device architecture, operating systems, firmware and common software faults.
• Electronic components, use of multimeters and diagnostic tools, soldering and microsoldering, fault isolation and quality testing.
• Battery and electrical safety, electrostatic discharge control, fire prevention, data privacy and e-waste management.
• Competence-based training, practical assessment, learner records, Microsoft Office and digital learning tools.
• Clear demonstration and coaching skills.
• Accuracy, manual dexterity, problem-solving discipline and attention to safety.
• Integrity in handling learner or customer devices, data, tools and spare parts.
• Respectful communication, teamwork, reliability and commitment to learning.

• Diploma, Higher Diploma or Bachelor’s degree in Electronics, Electrical Engineering, Telecommunications, ICT, Computer Engineering, Mobile Technology or a closely related discipline from a recognised institution.
• Demonstrable occupational competence in mobile phone diagnostics and repair appropriate to the level being taught.
• Basic andragogy training and eligibility for TVET Council trainer registration and licensing.
• A recognised instructor qualification such as DITTE, PGDTTE or an accepted equivalent, where prescribed for the appointment.
• Experience delivering competence-based training, mentoring apprentices or assessing practical work.
• Recognised assessor or verifier training.
• Experience running or supporting a repair business and managing e-waste responsibly.