Vacancy title:
Client Relations Officer
Employment type: Full time, Industry: Professional Services, Category: Admin & Office, Customer Service, Communications & Writing, Civil & Government, Advertising & Public Relations
Jobs at:
National Environment Management Authority (NEMA)
Deadline of this Job:
Tuesday, November 24 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Wednesday, October 28 2026, Base Salary: Not Disclosed
JOB DETAILS:
The National Environment Management Authority (NEMA) was established under theNationalEnvironment Act, Cap.153 and continued under the National Environment Act No.5 of 2019asthePrincipal Agency for Environment Management in Uganda with mandate to Regulate, Monitor,Supervise and Coordinate all activities relating to the environment in Uganda.
PURPOSE OF THE JOB:
Support the Front Office function of the Authority.
KEY DUTIES AND RESPONSIBILITIES
- Receive and guide NEMA visitors
- Respond to inquiries
- Receive and forward documents to responsible officers
- Direct visitors to the people and offices they desire to see or go to
- Manage the switchboard, generate and circulate usage print outs
- Receive feedback from NEMA visitors and forward them to Management
- Perform any other official duties as may be assigned by the supervisor
PERSON SPECIFICATIONS
QUALIFICATIONS:
An Honors Bachelor’s degree in the relevant field of Front Office Management, Office Management, Tourism and Hospitality, Business Administration or Public Administration
KEY COMPETENCES AND SKILLS
- Knowledge and skills in customer care
- Ability to work as a team
- Interpersonal and communication skills
- Computer literacy
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now ([email protected]) .
Potential candidates should download an application form from the NEMA website, fill the form and attach “O” and “A” level certificates, Bachelor’s and Postgraduate Degree Transcripts and Certificates, Professional certificates where applicable and Employment letters in one pdf file named: “Position-Name of Applicant”. The one pdf file should be submitted not later than 24th November, 2026. Applications not in one pdf file and those arriving after closing time will not be considered. Applicants are allowed to apply for not more than two posts. Applicants who previously applied for re-advertised posts should not reapply. Only successful candidates at any stage shall be contacted. Any form of lobbying to Executive Director, Board or any other authority or individual will lead to automatic disqualification of the Applicant.
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