Information Technology (IT) Assistant


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Information Technology (IT) Assistant

Description

Clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; troubleshoot network/printer problems and be able to provide network solutions to more complex end-user problems;
Rapidly establish a good working relationship with customers and other professionals, such as software developers
Test and evaluate new technology
Conduct electrical safety checks on computer equipment.

Qualifications, Skills and Experience:
The ideal candidate for this job must hold a Bachelor’s degree with two years of experience in Information Technology, Computer Science, or related field
Vast experience in setting up and reviewing an IT system for a busy agency
Two years’ experience in providing end-user support for current PC
desktop and application software, installing, upgrading, troubleshooting