Call Center Collection Executive

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Call Center Collection Executive

Description

Offer clients several payment options and arrange for the prompt repayment of balances.
Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts.
Initiate repossession proceedings where all conversion processes have failed.

Qualifications/Requirements.

Minimum of a diploma/undergraduate or equivalent from a recognized institution.
Computer knowledge.
Negotiation/collection skills.
Customer oriented.
Excellent Communication skills/phone ethics.

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