Job Summary
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Kampala, Uganda.
- Minimum Qualification: Bachelor
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Main Tasks & Responsibilities
• Support and provide superior service to customers via phone
• Use questioning and listing skills that support and effective telephone conversation
• Provide customers with product and service information
• Process documents, forms and applications
• Identify and escalate priority issues
Key Competencies
• Excellent verbal and written command of the English
• Excellent conversational skills through the phone in English
• Excellent computer skills (typing skills will be considered an advantage)
• Attention to detail
• Excellent time management
• Ability to reach assigned targets
To apply, please submit your application, stating
“Telesales (SAUG-MAR-21)”
in the subject line, with a copy of your CV.
