Product Analyst, East Africa

Share and send to your friends !
Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

Job Summary

The Product Analyst will support the formulation, building/buying, and delivery of the best market-fit products and services in the group. You are to anticipate the users’ needs and proffer speedy solutions to product-centered issues.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Reporting into:   Product Lead, EA

Territory:   East Africa

Direct Reports: N/A

Our Vision

Connecting Africans to Opportunities

Key Responsibilities    

• Your role involves but is not limited to scoping customer needs, developing business & technical requirements, providing business feedback, investigating bugs, and gathering user feedback.

• You are responsible for ensuring product delivery excellence in the way and manner our products are delivered to customers (employers).

• You are the product manager on the ground as far as the sales and operational teams are concerned.

• When there is non-clarity between business expectations and technical outputs, it is your job to fix it using knowledge, influence, and action.

• When products are not working well in the market, you are the point of call for CEOs, sales, and op teams and they expect you to fix this.

Product Development & Operations:

?    Stay on top of the market and competitive occurrences within and outside the region and offer recommendations to your line manager.

?    Coordinate the operational delivery of products and services of the business to market working closely with relevant stakeholders within ROAM & Cube.

?    Serve as first-level platform support for internal business stakeholders (e.g. CX)

?    Collaborate effectively with marketing to ensure the success of pre & post-launch activities to ensure the success of new product releases.

?    Product documentation for internal and external stakeholders

?    Competitor research and product benchmarking

?    On-platform UX research and feedback collation from end-users to identify bottlenecks and areas for improvement

?    Translate Jobberman or business & technical requirements to Cube and vice-versa

?    Other related activities and assignments as assigned by the Product Lead.

Product Evangelism

?    Equip sales/ops/cx team with adequate knowledge of our tools and tech through consistent training, coaching, and any other means necessary.

?    Deliver product training to new hires and existing members of staff to maximize business outcomes.

?    Assess product knowledge of relevant teams to determine sales readiness and implement appropriate remediation measures

?    Provide sales support and act in a technical sales capacity as may be required from time to time.

?    Take ownership of business KPIs (revenue, listings, transactions, etc.) and drive success within the region.

Key Relationships   

?    Group Head of Product, Jobs

?    Business Leads

?    Sales and CX Teams in markets

?    Marketing & Corp Comms

Major challenges & complexities     

?    Product knowledge and experience in e-Commerce / Online Marketplaces

?    Dealing with mid-level stakeholders within and outside the business

?    Dealing with tradeoffs to achieve business objectives

Required Qualification   

?    A first degree in any discipline

?    A Bachelor’s degree in Computer Science or a related field.

?    Relevant professional certifications

Relevant Experience   

1+ years of business analysis, product management, or any analytical role in the software industry (e.g. conducting competitor analysis and market research).

Skills and Competency   

?    Business Acumen

?    Working knowledge of web analytics tools (Google Analytics, HotJar)

?    Excellent communication skills

?    A creative mind with a keen eye for detail

?    Analytical mind and strong quantitative skills

?    Communication Skills

?    People Management

KPIs to measure success.   

?    Turnaround Time (TAT)

?    Revenue Growth in all platform-based product m-o-m

?    NPS growth q-o-q

?    Rating by Sale, Ops, Marketing, and others on an m-o-m (Q: Have you been helpful to growing/equipping your team and business)

All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Now ' section

Important Safety Tips

1. Do not make any payment without confirming with the Customer Support Team. 2. If you think this advert is not genuine, please contact us.

Unicaf Sales Kampala | Full Time Education | USh Confidential 8h APPLY NOW Job Summary Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in…
Events Coordinator Description RESPONSIBILITIES: Coordinate and manage events. Calculate event budgets and ensure they are adhered to Visit venues to plan layout of seating, banners and point of sales for…