Product Analyst, East Africa

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Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
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Job Summary

The Product Analyst will support the formulation, building/buying, and delivery of the best market-fit products and services in the group. You are to anticipate the users’ needs and proffer speedy solutions to product-centered issues.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Reporting into:   Product Lead, EA


Territory:   East Africa


Direct Reports: N/A


Our Vision

Connecting Africans to Opportunities


Key Responsibilities    

• Your role involves but is not limited to scoping customer needs, developing business & technical requirements, providing business feedback, investigating bugs, and gathering user feedback.

• You are responsible for ensuring product delivery excellence in the way and manner our products are delivered to customers (employers).

• You are the product manager on the ground as far as the sales and operational teams are concerned.

• When there is non-clarity between business expectations and technical outputs, it is your job to fix it using knowledge, influence, and action.

• When products are not working well in the market, you are the point of call for CEOs, sales, and op teams and they expect you to fix this.


Product Development & Operations:

?    Stay on top of the market and competitive occurrences within and outside the region and offer recommendations to your line manager.

?    Coordinate the operational delivery of products and services of the business to market working closely with relevant stakeholders within ROAM & Cube.

?    Serve as first-level platform support for internal business stakeholders (e.g. CX)

?    Collaborate effectively with marketing to ensure the success of pre & post-launch activities to ensure the success of new product releases.

?    Product documentation for internal and external stakeholders

?    Competitor research and product benchmarking

?    On-platform UX research and feedback collation from end-users to identify bottlenecks and areas for improvement

?    Translate Jobberman or uganda-jobs.com business & technical requirements to Cube and vice-versa

?    Other related activities and assignments as assigned by the Product Lead.


Product Evangelism

?    Equip sales/ops/cx team with adequate knowledge of our tools and tech through consistent training, coaching, and any other means necessary.

?    Deliver product training to new hires and existing members of staff to maximize business outcomes.

?    Assess product knowledge of relevant teams to determine sales readiness and implement appropriate remediation measures

?    Provide sales support and act in a technical sales capacity as may be required from time to time.

?    Take ownership of business KPIs (revenue, listings, transactions, etc.) and drive success within the region.


Key Relationships   

?    Group Head of Product, Jobs

?    Business Leads

?    Sales and CX Teams in markets

?    Marketing & Corp Comms


Major challenges & complexities     

?    Product knowledge and experience in e-Commerce / Online Marketplaces

?    Dealing with mid-level stakeholders within and outside the business

?    Dealing with tradeoffs to achieve business objectives


Required Qualification   

?    A first degree in any discipline

?    A Bachelor’s degree in Computer Science or a related field.

?    Relevant professional certifications


Relevant Experience   

1+ years of business analysis, product management, or any analytical role in the software industry (e.g. conducting competitor analysis and market research).


Skills and Competency   

?    Business Acumen

?    Working knowledge of web analytics tools (Google Analytics, HotJar)

?    Excellent communication skills

?    A creative mind with a keen eye for detail

?    Analytical mind and strong quantitative skills

?    Communication Skills

?    People Management


KPIs to measure success.   

?    Turnaround Time (TAT)

?    Revenue Growth in all platform-based product m-o-m

?    NPS growth q-o-q

?    Rating by Sale, Ops, Marketing, and others on an m-o-m (Q: Have you been helpful to growing/equipping your team and business)


All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Now ' section



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