Platinum Credit Uganda Jobs 2021 – 20 Telesales Officers


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Job Title: 20 Telesales Officers – Platinum Credit Uganda Jobs 2021

Organization: Platinum Credit (U) Ltd

Duty Station: Bukoto, Kampala, Uganda

 

 

Platinum Credit (U) Ltd Profile:

Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a widespread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

 

 

Job Summary:

The Telesales Officer will procure sales through telephone communication.

 

 

Roles and responsibilities:

  • To enhance customer service and company image.
  • To interest customers in taking repeat loans from Platinum Credit (U) Ltd.
  • To get referrals from existing customers for more customers.
  • To process loans for customers who are contacted and express interest in loans.
  • To help grow retail sales for our branches by referring to them customers contacted within their regions.
  • Demonstrate and deliver professional, effective and efficient customer service.
  • To make after sales courtesy calls to establish customer satisfaction.
  • To procure sales in the various products offered by the company.
  • Customer retention service
  • Winning back churned customers/inactive customers
  • Onboarding new customers
  • Any other duties as may be assigned from time to time.

 

 

Minimum Qualifications

  • The ideal candidate for the Platinum Credit (U) Ltd Telesales Officer job must hold a Diploma in sales, marketing or a business-related field from a recognized institution.
  • Ability to close sales
  • Ability to resolve customer complaints relevant to PCL
  • At least six (6) months experience in Tele-Sales.
  • Knowledge of Office Administration.
  • Age:  Between 23 – 30 years old

Other attributes

  • Above average people skills/soft skills (includes listening skills, stress management)
  • Analytical capabilities for report writing purposes
  • Integrity and ability to both work in and lead a dynamic team
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy
  • Team player who can manage people efficiently in a changing environment.
  • Good computer and database skills
  • Ability to plan, multi-task and manage time effectively

 

 

How To Apply for Platinum Credit Uganda Jobs 2021

All candidates are encouraged to send their applications, detailed CVs and testimonials to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by

Email to:   [email protected]

Closing Date: 30 th  September 2021

 

 

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