- Company: Coca-Cola Beverages Africa
- Location: Uganda
- State: Uganda
- Job type: Full-Time
- Job category: Administrative Jobs in Uganda
Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. In Uganda, CCBA is represented by Century Bottling Company and Rwenzori Bottling Company We are currently seeking to recruit a Knowledge & Insights Manager based in Kampala. As a Knowledge & Insights Manager, you will report directly to the Business Development & Commercialization Director .
Key Duties & Responsibilities • Identifies and provides the market information required by the business. This could mean creating and/or populating information dashboards with the right data at regular intervals. • Provides category and brand performance measurement and competitor reviews • Assesses and diagnoses issues with category/brand performance and recommends remedial action • Ensures that all market information provided is accurate, timely, insightful, and actionable • Measures the effect of marketing activity (ROI analysis) • Translates research into business decisions by providing actionable insights • Influences market strategies by providing insights through a wide variety of data sources • Manages business partner relationships (Marketing and Finance to some extent), anticipating needs and providing advice on the use/application of market information and its integration in the business • Manages market information suppliers ensuring maximum value for the business with regard to quality, timeliness, and service. • Manages budgets for the market insights • Acts as the reference point for advice on market information within the Category, continually building own levels of expertise and raising the level generally within the business • Maximizes the efficiency and effectiveness of market information projects and analyses by: 1. Ensuring clear project definition and actionability 2. Selecting the appropriate technical design (including defining the scope and nature of analyses) 3. Managing projects to time (and budget), identifying and resolving any issues during implementation 4. Interpreting and evaluating research findings and clearly communicating key findings/ recommendations • Market Research Fundamentals: Basics principles of research and statistics, analysis and interpretation, designing and managing research projects, and so on. • Market Research Techniques: The most common techniques used in research (qual, quant, concept, product, price testing), etc. In this case, more advanced skills expected on managing market information, identifying the need for analytics and modeling and applying the output for business decisions, etc. • Showing the business where and how to win: Guiding strategy development, guiding new mix development and brand equity development (using continuous market data), etc.
Qualifications and Experience • Relevant University/bachelor’s degree is essential. • Approximately 8-12 years of relevant corporate experience with at least 5 years at managerial level
In addition: • Strong track record of enabling the delivery of business results through actionable insights • Experience in establishing knowledge management systems that build capability • Experience in effective metric management that drives continuous improvement • Strong understanding of customer and market dynamics and requirements; ability to comprehend and comment on general macro-economics • Multiple country/region experience, specifically in emerging/developing countries
Competencies • A strategic and highly business focused thinker with the ability to integrate complex information from multiple sources and drive solutions to issues. • Deep expertise in Insights and Knowledge Management • Influential with strong communication skills of all types • Strong interpersonal skills, collaborative, and able to develop relationships across multiple functions, business units, and teams. • Appreciation of the business environment. • Updated on macro-economic trends, customer economics, category, and competitor analysis • Problem solver with an innovative, resourceful and pragmatic approach. • Well organized, able to prioritize, plan and deliver on a number of deliverables in parallel. • Growth Mindset • Consumer and Customer Focus • Building Talent & Team