Program Officer at UNHCR

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  • Company: UNHCR
  • Location: Uganda
  • State: Uganda
  • Job type: Full-Time
  • Job category: NGO Jobs in Uganda
Job Description

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Programme / Department Summary Mercy Corps has been operating in Uganda since 2006 and works to catalyze change through the Ugandan private sector, civil society and government to create resilient, economically inclusive, healthy, and secure communities. Our work focuses on building resilience and enabling economic growth, improving opportunities to attain better health and nutrition, improving governance and conflict management, and bridging humanitarian response with longer term development outcomes. We implement programmes in Acholi, Karamoja and West Nile Sub-regions, as well as eastern Uganda and the greater Kampala area with funding from USAID, Sida, US State Department, SDC, DFID, CSSF, as well as other private donations. Mercy Corps is implementing a multi-year, conflict prevention and stability programme, known as Collective Resilience Against Extremism (CREATE), funded by the UK Foreign and Commonwealth Office through the Conflict, Stability and Security Fund (CSSF). The programme seeks to engage local and national governments and local civil society organizations and communities to mitigate conflict and instability in East Africa. This is to be achieved through support to policy initiatives, community engagement, and support to civil society organisations. The programme is being implemented by a consortium led by Mercy Corps Kenya across five countries, i.e. Kenya, Tanzania, Uganda, Ethiopia and Mozambique. Strategies are adapted to the context and opportunities in each country to advance research, policy formulation, legislation and field implementation of programme activities.

Create seeks to achieve three outcomes: Outcome 1: Targeted at-risk individuals in violent extremism hotspots and/or hotbeds, are less at risk of radicalisation and recruitment by violent extremist groups. Outcome 2: Key non-state influencers and partners are better able to respond effectively to prevent or counter radicalisation and recruitment by violent extremist groups. Outcome 3: Government actors have increased capabilities to constructively engage other stakeholders to prevent radicalisation and recruitment by violent extremist groups.

General Position Summary The CREATE Programme Officer works in conjunction with other members of the programs team to implement activities in the country. S/he supports in planning and execution of programme activities in liaison with CREATE Country Coordinator; ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision-making. S/he will coordinate with partners funded by CREATE, and give oversight of any programme activities at the community level. The Programme Officer will work as part of the team developing and implementing a range of programmatic activities under the CREATE portfolio and support the Country Prgram Coordinator in all necessary tasks. Essential job functions: Programme Management • Support the day to day management of the programme and coordinate the activities in line with the approved workplan. • In coordination with program team and partners, plan, implement activities in accordance to the agreed workplan. Develop materials, concept notes that detail the CREATE activity plans. Plan and facilitate stakeholder sessions and workshops for different actors engaged in PCVE activities in the country. • Ensure that programme implementation is responsive to communities and partners, and aligned with Mercy Corps’ principles, values and strategic plan. • Be part of the learning processes led by CREATE’s Knowledge and Learning Partner, Wasafiri. • Work closely with local partners to ensure effective monitoring, evaluation and reporting of program activities and results. • Coordinate reporting with local partners, specifically tracking deadlines, ensuring adherence to formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission. • Build the capacity of all relevant team members to implement program monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents. • Coordinate with finance and operations staff to ensure operational systems are in place to support field activities including logistics, procurement, security, administration and human resources. • Other duties as assigned. Collaboration/Networking with partners • Maintain good working relationships with CREATE partners, representing Mercy Corps and soliciting participation in activities where appropriate and as directed. • Build the capacity of our local partner organizations through ongoing training and support on: monitoring tools, entering program data into databases, the development of reports and other documents. Ensure close coordination and sharing of information with relevant stakeholders such as NTC members, CISCAVE members, as appropriate and advised by the line Program Coordinator. • Work cosely with URI and CISCAVE members. • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Uganda and to not jeopardize its humanitarian mission

Finance & Compliance Management • Ensure compliance with donor and Mercy Corps regulations related to program implementation Security • Ensure compliance with security procedures and policies as determined by country • Proactively ensure that team members operate in a secure environment and are aware of policies. Organizational Learning • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects. Accountability Reports Directly to: create program coordinator . Works Directly with: CARM, M&E , Finance Team Members, Ethics and Integrity All Mercy Corps staff member are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.

Knowledge and experience: • Bachelors Degree in conflict management, social sciences, international development, political science, or other related field preferred. • Minimum three (3) years of relevant professional experience of working and implementing conflict management projects. Experience working with government and civil society entities • Strong computer literacy with a full knowledge of MS Office applications. • Demonstrated ability to communicate effectively in English, both verbally and in writing • Demonstrated flexibility and creativity in planning and problem solving. • Ability to learn quickly to achieve stated results and objectives.

Success Factors: The successful candidate will have excellent verbal and written communication skills. S/he will have an ability to think creatively about operationalizing and improving the regional program. S/he will have proven experience with cross-cultural team and capacity building, individual staff development and leadership skills. Multi-tasking, prioritizing, problem solving and simultaneous attention to details. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. A good sense of humor and the ability to learn from mistakes also goes a long way!

Living Conditions/Environmental Conditions: This role is based in Kampala, Uganda with approximately 25% travel outside Kampala and sometimes to countries within the region where CREATE operates (Kenya, Uganda, Ethiopia, Tanzania and Mozabique ). Travel may be to insecure locations with limited access to basic amenities. Kampala is an accompanied location suitable for spouse/partner and/or dependents. Housing is in individual accommodation with freedom of movement beyond the house/office. Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures and values at all times and in all in-country venues.

Method of Application
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