Manager – Fraud Operations at MTN Uganda Limited

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  • Company: MTN Uganda Limited
  • Location: Uganda
  • State: Uganda
  • Job type: Full-Time
  • Job category: - IT/Telecom Jobs in UgandaMTN Jobs in Uganda
Job Description

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position. Job Title: Manager Subscriber Fraud Management Reporting to: Senior Manager Revenue Assurance & Fraud Mgt Division – Finance No. of Vacancies: 1

Mission/ Core purpose of the Job • To provide secondary level oversight on Revenue assurance and business controls • To support other RAFM operations deliverables towards revenue opportunities

Main Job Functions: • Manage subscriber related fraud, process and systems that may lead to the same. • Ensure operationalisation and value for money for risk systems • Manage vendors and vendor performance KPIs including contract validity and payments • Implement the risk and fraud management framework • Liaise with the Revenue assurance to investigate any cases of suspicion • Innovate and implement risk management solutions across potential areas of leakage • Develop revenue improvement opportunity proposals to business especially relating to reduction of risk to the business. • To support the local OPCOs operations infrastructure for the performance of Revenue Assurance controls, business support, and query management. • Support incident closure and escalation the incident management process relating to revenue and cost-impacting issues within MTN • Report to board

Job Requirements (Education, Experience and Competencies) Education: • Bachelor’s degree in Computer, Telecom Engineering, Statistics, Finance and / or relevant field

Experience & Skills: • Ambiguity within the workplace • Audit Complexity within the workplace • Conflict management • Forensic investigation Fraud investigation • GAAP (Generally Accepted Accounting Principles) • IFRS (International Financial Reporting Standards) • Influencing others Information processing • Problem solving in complex environments • Risk management preferably in Telecommunications industry • Ability to use analysis models and identify targets within a large pool of data beyond 3million records • At least 2 years of experience in a complex, technology-oriented industry • Knowledge of network principles, systems and interconnectivity allows the individual to perform role without constraint. • A good appreciation of telecommunications technology, products and systems. • At least 2 years of working knowledge with internal control and governance systems and environments is essential • At least 2 years’ experience of data analytics

Other Training: • Essentials of Business Intelligence (BI) concepts with large data • Essentials of auditing and Investigation’s skills in complex teleco environments • SQL and SQL scripting. Basic understanding of databases • Telecommunications technology concepts and networking • MTN consumer products • Forensic investigation • GAAP (Generally Accepted Accounting Principles) • MS Office (Word, Excel, and Outlook)

MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises.

Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 20th May. 2022
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