Associate Protection Officer (Yumbe, Adjumani, Kyaka and Kyangwali), UNOPS IICA1

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Terms of Reference

Associate Protection Officer

Case Identification

UNHCR, the UN Refugee Agency, is offering a full-time position within the Protection Unit in our UNHCR Uganda Operation. UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.

  • Title: Associate Protection Officer
  • Duty Stations: Yumbe, Adjumani, Kyaka and Kyangwali, Uganda
  • Duration: Until 30 June 2022
  • Contract Type: UNOPS International ICA1 (equivalent to P2)
  • Closing date: 10 June 2021
  • Start date: 1 July 2021

Organizational context

Uganda has a refugee population of over 1.4 million with a majority of South Sudanese and Congolese refugees. Resettlement operation in Uganda is one of the largest of Africa and resettlement activities are conducted in 8 different locations. Resettlement in Uganda is used as a tool for protection, to address the protection needs and find solutions for the most vulnerable refugees of all nationalities. The UNHCR Uganda RST SOPs permit internal referrals for resettlement by protection and community services staff, through protection panels, and joined medical committees for medical referrals.

Resettlement in Uganda is high risk activities which require a good awareness of the UNHCR integrity safeguards. All the activities have to be conducted in line with the highest integrity standards and in compliance with the UNHCR Resettlement SOPs.

The Associate Protection Officer will be placed in the field and will work in close coordination with the protection team. The Associate Protection Officer will be required to identify cases for possible resettlement consideration based on the strategy put in place by the Protection team in the field and Resettlement team in Kampala.

The position

The incumbent will be required to conduct 10 interviews per week. This number can be reduced to 8 in locations where interviews of refugees are not done in the UNHCR Office and require time spent in transport.

The incumbent will be also provided with an excel list of refugees to interview that he will have to report on. The incumbent will have to update his interviews in refugee database proGres V4, Module Legal and Protection Needs to ease the reporting.

Duties and responsibilities

  • Conduct protection interviews and drafting protection referral forms.
  • Review all the cases identified and cross-check the provided information with the existing information included in the physical files at UNHCR and partner’s, in the Refugee database proGres V3 and/or V4.
  • Coach/train staff on conducting protection assessments in order to ensure consistent case identification processes.
  • Review protection referral forms to ensure high quality outputs are identified in line with the resettlement framework.
  • Referring to relevant UNHCR units for follow ups as necessary (Child Protection, Registration etc) • Ensuring compliance with fraud mitigation and the Protection SOPs.
  • Coordinating regular protection panels and present the cases to the panel for consideration.
  • Coordinate all protection referrals in particular location and ensure that pre-agreed quota of protection referrals are met

Essential minimum qualifications and professional experience required

  • University degree in Law, International Law, Political Sciences or other relevant field is required.
  • Minimum 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate in the related fields is required.
  • The candidate should have excellent interview and counselling skills, in addition to strong drafting and analytics skills.
  • The candidate should have proven experience conducting assessments and identifying protection risks of individuals and groups.
  • The candidate will need to have demonstrated experience dealing with integrity issues both for individual cases and in the referral process at a large.
  • The candidate will need a good experience working with V3 and V4 proGres refugee database, and different modules in proGres V4 and the recording of PSNs.
  • The candidate will need to be able to work under pressure and have a high level of accountability.

Desirable competencies:

  • Knowledge of resettlement criteria and/or experience in case identification would be strongly desirable.
  • Experience working with Congolese and South Sudanese refugees will be an asset.


The successful candidates will be based with the team in either Yumbe Sub-office, Adjumani Sub-office, Kyaka Field Office or Kyangwali Sub-office, UNHCR Uganda.


The category of this position is not open to Ugandan nationals.