Description
Galaxy Motel is Hiring. We are located at the heart of Kampala; Katwe Road
WAITRESS/WAITER
Job Purpose
To provide friendly, efficient and professional food and beverage service to guests, ensuring a positive dining experience and high levels of customer satisfaction.
Key Duties and Responsibilities
The Waitress/Waiter will:
- Welcome guests and provide friendly and courteous service.
- Present menus and explain available food and beverage options when required.
- Take customer orders accurately and communicate them to the kitchen.
- Serve food and beverages promptly and professionally.
- Check on guests to ensure satisfaction with their meals and service.
- Respond politely to customer questions and requests.
- Handle customer complaints professionally and refer complex issues to the supervisor.
- Set, clear and clean tables before and after service.
- Maintain cleanliness and hygiene of the restaurant and service areas.
- Ensure cutlery, glasses, plates and other service items are clean and properly arranged.
- Coordinate with kitchen staff to ensure timely and accurate orders.
- Present bills to customers and handle payments in accordance with motel procedures, where assigned.
- Maintain awareness of menu items, prices and daily specials.
- Follow food safety, hygiene and workplace safety standards.
- Assist with stock monitoring and report shortages or damaged items.
- Maintain professional appearance and personal hygiene.
- Support other restaurant activities during busy periods.
- Perform any other duties assigned by the supervisor or motel management.
Minimum Qualifications and Experience
- A minimum of a secondary school education is preferred.
- Previous experience as a waiter/waitress in a restaurant, hotel or motel is an advantage.
- Certificate in Hotel Management, Catering or Hospitality is an added advantage.
Key Competencies
- Excellent customer-service skills.
- Friendly and welcoming personality.
- Good verbal communication skills.
- Ability to listen and take accurate orders.
- Good numeracy skills.
- Clean and professional appearance.
- Ability to remain calm under pressure.
- Teamwork and cooperation.
- Honesty and integrity.
- Willingness to work shifts, weekends and public holidays where required.
Vacancy title:
Waitresses and Waiters
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality, Cleaning & Facilities]
Jobs at:
Galaxy Motel
Deadline of this Job:
Thursday, September 3 2026
Duty Station:
Plot 313, Katwe Road | Kampala | Kampala
Summary
Date Posted: Thursday, August 20 2026, Base Salary: Not Disclosed
JOB DETAILS:
Description
Galaxy Motel is Hiring. We are located at the heart of Kampala; Katwe Road
WAITRESS/WAITER
Job Purpose
To provide friendly, efficient and professional food and beverage service to guests, ensuring a positive dining experience and high levels of customer satisfaction.
Key Duties and Responsibilities
The Waitress/Waiter will:
- Welcome guests and provide friendly and courteous service.
- Present menus and explain available food and beverage options when required.
- Take customer orders accurately and communicate them to the kitchen.
- Serve food and beverages promptly and professionally.
- Check on guests to ensure satisfaction with their meals and service.
- Respond politely to customer questions and requests.
- Handle customer complaints professionally and refer complex issues to the supervisor.
- Set, clear and clean tables before and after service.
- Maintain cleanliness and hygiene of the restaurant and service areas.
- Ensure cutlery, glasses, plates and other service items are clean and properly arranged.
- Coordinate with kitchen staff to ensure timely and accurate orders.
- Present bills to customers and handle payments in accordance with motel procedures, where assigned.
- Maintain awareness of menu items, prices and daily specials.
- Follow food safety, hygiene and workplace safety standards.
- Assist with stock monitoring and report shortages or damaged items.
- Maintain professional appearance and personal hygiene.
- Support other restaurant activities during busy periods.
- Perform any other duties assigned by the supervisor or motel management.
Minimum Qualifications and Experience
- A minimum of a secondary school education is preferred.
- Previous experience as a waiter/waitress in a restaurant, hotel or motel is an advantage.
- Certificate in Hotel Management, Catering or Hospitality is an added advantage.
Key Competencies
- Excellent customer-service skills.
- Friendly and welcoming personality.
- Good verbal communication skills.
- Ability to listen and take accurate orders.
- Good numeracy skills.
- Clean and professional appearance.
- Ability to remain calm under pressure.
- Teamwork and cooperation.
- Honesty and integrity.
- Willingness to work shifts, weekends and public holidays where required.
Work Hours: 8
Experience in Months: 12
Level of Education: high school
Job application procedure
Interested candidates should come with an application letter, CV, national ID photo copy and LC letter.
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