- Company: Absa Group Limited
- Location: Uganda
- State: Uganda
- Job type: Full-Time
- Job category: - Absa Bank Jobs in UgandaBanking Jobs in Uganda
Job Summary • The Role holder is responsible for offering the best service to the internal and external customers for best management of stakeholders. • The role holder will ensure that payments are processed in a timely manner and any issues arising are resolved in a timely manner. • The role holder will also effectively analyse and reconcile all payment instructions with particular emphasis on operational controls and service management.
Job Description • Monitor branch queues in Sybrin for scanned payment instructions to ensure that SLA is adhered to. • Perform completeness checks on payments received for processing including confirmation of account balances, addition of I & V scripts and indemnities in place as required and call back has been sufficiently done. • Ensure that the proper end of day reconciliations have been done i.e. work received and work processed, return to sender percentages, etc. are monitored and reported on. • Ensure that there is clear ownership of any issues arising during processing of Payments as well as timely resolution of any errors logged. • Education • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)