Customer Care Executive (Several No Experience Job Opportunities) at MelBet Uganda


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  • Company: MelBet Uganda
  • Location: Uganda
  • State: Uganda
  • Job type: Full-Time
  • Job category: Customer Service Jobs in Uganda

Job Description

MelBet Uganda is owned by Otrada Hospitality Limited T/A MelBet and licensed to provide facilities for Casino or Casino Operating License in Uganda.

Key Duties and Responsibilities: • Responding promptly to customer inquiries about MelBet and product education • Communicating with customers through various channels (Phone calls, SMS and Whats App) • Acknowledging and receiving customer complaints then share with the General Support Team • Knowing our products inside and out so that you can answer questions from customers • Making out bound and retention calls • Keeping records of customer interactions, comments, and complaints • Providing feedback from MelBet customers using the site and other services • Managing a team of junior representatives used in activations and field activities • Ensure customer satisfaction and provide professional customer support • Ability to work nightshifts

Qualifications, Skills and Experience: • The applicant should hold relevant qualifications • Ability to speak and communicate in more than one language. Preferably, English and one local language

Method of Application

Submit your CV and Application on Company Website : Click Here Closing Date : 5 August. 2021
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