Finacle Administrator

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Finacle Administrator

Description

Finacle Administrator (1 Position)
dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments.

KEY ACCOUNTABILITIES:

Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
Co-ordinate with L3 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution. Provide alternate solutions while pending the final resolution to help the bank to continue with the business functions.

QUALIFICATIONS

Minimum of a bachelor’s degree in Computer Science, IT, Engineering or other relevant field from a reputable university or college.
Certification in database management preferred.
Finacle Core Banking Systems Training.

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