The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. Using a human rights framework, the DRC East Africa and Great Lakes (EAGL) operation focuses on people who are affected by displacement, including refugees, internally displaced, migrants, and host communities in Burundi, Ethiopia, Djibouti, Democratic Republic of Congo, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda.
Overall purpose of the role
This role has a regional focus and ensures compliance to DRC procedures and guidelines within the whole regional area. The role contributes to the development of regional strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing activities with regional scope.
Overall purpose of the role is to provide overall advice, coordination, and technical support to the Human Resources team, and to ensure efficient support to the program in accordance with existing DRC policies and procedures.
Responsibilities:
Human Resources Support
- Provide technical support and advice to the Human Resources team.
- Advise and assist managers in Human Resources related issues and concerns.
Recruitment, development and people planning.
- Drive and support recruitment and selection activities ensuring compliance with recruitment process.
- Maintain updated the staff recruitment tracker and circulate it every week.
Work with senior management team and senior staff on new staff retention strategies and initiatives
- Ensure proper onboarding process.
- Ensure oversight and consistency in position titles and grades, across all field locations.
- Support staff development activities including promoting the DRC Learning Catalogue.
Performance, well-being and compensations & benefits
- Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept.
- Support the performance management process.
- Ensure disciplinary procedures are administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
- Support people well-being initiatives
- Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments.
Human Resources Policies and Support
- Maintain and update Staff Human Resources Handbooks as necessary.
- Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
- Work closely with HQ to share information and provide support as required.
As Coordinator the post-holder is responsible for the following:
- Responsible for coordinating strategy and operations within a specific discipline in a region or country.
- Usually has technical line responsibilities within a given discipline, for both strategy and operations.
- Provides expert advice and support to set strategy and assure operational quality and compliance.
About you
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Qualifications and Experience
Education :
- Master’s degree in human resource management, Business, or Social Science Degree specializing in Human Resources
- Minimum 3-5 years’ working experience in Human Resources within an NGO
- Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
- Extensive knowledge on local labor law
- Excellent skills in handling and advising on complex people management issues.
- Experience in developing Human Resources strategies and policies and driving implementation.
- Experience using an online system for recruitments as well as other HRIMS (eg DRC Dynamics)
- Flexibility and adaptability for working under the pressure of multiple deadlines and competing priorities. Key to this characteristic is the ability to prioritize tasks.
- Strong interpersonal and communication skills for engaging regularly with both national and expat staff. Cultural sensitivity is essential.
- Experience working effectively in teams and under minimal supervision.
- Previous experience working for DRC, an INGO or a similar context is preferred.
- Proficiency in English is a strong preference, while other regional languages (Swahili and Amharic) are beneficial.
Conditions
Contract: Salary and other conditions are offered in accordance with DRC’s Terms of Employment for Staff; Employment band NM F
Duty station: Nairobi Kenya, or Kampala Uganda or Addis Ababa Ethiopia
Reporting Line: Regional HR and Administration Manager
Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.
Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Application and CV
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
Please submit your application and CV in English no later than 7th March 2023 .