National Project Coordinator

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National Project Coordinator

Description

Responsibilities

Manage, mentor and motivate your team to deliver exceptional service across the organisation
Define the Technical Support Strategy for all Product ( Software, Data and Hardware ) across our 9 operating markets
Set up and lead an efficient Level 1 technical operating framework
Develop the necessary relationships at engineering and management levels in order to drive the necessary Tier 2 engineering activities
Establish and maintain SLAs to the satisfaction of country leadership teams
Ensure all best practices, FAQs and support documentation is up to date

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