Front Desk Officer


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Job Summary

The goal is to make guests and visitors feel comfortable and valued while on our premises.

  • Minimum Qualification: Highschool
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Brief: The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. 

The goal is to make guests and visitors feel comfortable and valued while on our premises.


Responsibilities: 

? Keep the front desk tidy and presentable with all necessary material (pens, forms, paper, etc.) 

? Greet and welcome guests 

? Answer questions and address complaints 

? Answer all incoming calls and redirect them or keep messages 

? Receive letters, packages, etc. and distribute them 

? Prepare outgoing mail by drafting correspondence, securing parcels, etc.

? Check, sort, and forward emails 

? Monitor office supplies and place orders when necessary 

? Keep updated records and files 

? Monitor office expenses and costs 

? Take up other duties as assigned (travel arrangements, schedules, etc.) 


Requirements: 

? Proven experience as front desk representative, agent, or relevant position

? Familiarity with office machines (e.g. fax, printer, etc.) 

? Knowledge of office management and basic bookkeeping 

? Proficient in English (oral and written) 

? Excellent knowledge of MS Office (especially Excel and Word) 

? Strong communication and people skills 

? Good organizational and multitasking abilities 

? Problem-solving skills 

? Customer service orientation 

? High School diploma; additional qualifications will be a plus


All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Now ' section

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