Customer Care Executive (Several No Experience Job Opportunities) Job at MelBet Uganda – Career Opportunity in Uganda

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Overview
Job Category: Administrative
Job Type: Full-Time
Deadline of this Job:  10 August 2021
Duty Station:  Kampala
Posted: 29-07-2021
Requirements
Job Description

Vacancy title:
Customer Care Executive (Several No Experience Job Opportunities)

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

MelBet Uganda

Deadline of this Job:
10 August 2021  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Thursday, July 29, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
About US:
MelBet Uganda is owned by Otrada Hospitality Limited T/A MelBet and licensed to provide facilities for Casino or Casino Operating License in Uganda.

Key Duties and Responsibilities:
• Responding promptly to customer inquiries about MelBet and product education
• Communicating with customers through various channels (Phone calls, SMS and Whats App)
• Acknowledging and receiving customer complaints then share with the General Support Team
• Knowing our products inside and out so that you can answer questions from customers
• Making out bound and retention calls
• Keeping records of customer interactions, comments, and complaints
• Providing feedback from MelBet customers using the site and other services
• Managing a team of junior representatives used in activations and field activities
• Ensure customer satisfaction and provide professional customer support
• Ability to work nightshifts

Qualifications, Skills and Experience:
• The applicant should hold relevant qualifications
• Ability to speak and communicate in more than one language. Preferably, English and one local language

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
All candidates should apply online at the link below.
https://www.linkedin.com/jobs/view/2656719473/?  


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