Customer Care Executive (Several No Experience Job Opportunities) Job at MelBet Uganda – Career Opportunity in Uganda

Share and send to your friends !
Job Category: Administrative
Job Type: Full-Time
Deadline of this Job:  10 August 2021
Duty Station:  Kampala
Posted: 29-07-2021
Job Description

Vacancy title:
Customer Care Executive (Several No Experience Job Opportunities)

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

MelBet Uganda

Deadline of this Job:
10 August 2021  

Duty Station:
Within Uganda , Kampala , East Africa

Date Posted: Thursday, July 29, 2021 , Base Salary: Not Disclosed

About US:
MelBet Uganda is owned by Otrada Hospitality Limited T/A MelBet and licensed to provide facilities for Casino or Casino Operating License in Uganda.

Key Duties and Responsibilities:
• Responding promptly to customer inquiries about MelBet and product education
• Communicating with customers through various channels (Phone calls, SMS and Whats App)
• Acknowledging and receiving customer complaints then share with the General Support Team
• Knowing our products inside and out so that you can answer questions from customers
• Making out bound and retention calls
• Keeping records of customer interactions, comments, and complaints
• Providing feedback from MelBet customers using the site and other services
• Managing a team of junior representatives used in activations and field activities
• Ensure customer satisfaction and provide professional customer support
• Ability to work nightshifts

Qualifications, Skills and Experience:
• The applicant should hold relevant qualifications
• Ability to speak and communicate in more than one language. Preferably, English and one local language

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
All candidates should apply online at the link below.  

Supply Chain Supervisor Description Responsibilities Implement developed strategies to streamline and integrate the Procurement and Logistics processes in the organization so as to maximize realization of the supply chain synergies…