Vacancy title:
IT Officer
Employment type: Full time, Industry: Professional Services, Category: Computer & IT, Healthcare
Jobs at:
A Private Company
Deadline of this Job:
Tuesday, November 10 2026
Duty Station:
Uro Care Hospital, Nansana Kampala | Uganda
Summary
Date Posted: Monday, November 2 2026, Base Salary: Not Disclosed
JOB DETAILS:
The role supports staff across all departments, maintains the hospital management and patient records systems, and ensures that clinical and administrative services are not disrupted by technology problems.
Key Duties
- Installing, configuring and maintaining computers, printers, scanners and other IT equipment across the hospital.
- Managing and troubleshooting the hospital network, internet connectivity, Wi-Fi and telephone systems.
- Supporting and maintaining the hospital management system, electronic medical records and billing software.
- Providing day-to-day technical support to clinical and administrative staff and resolving issues promptly.
- Creating and managing user accounts, passwords and access rights in line with hospital policy.
- Performing regular data backups and testing recovery to protect patient and hospital records.
- Protecting systems against viruses, malware and unauthorised access, and applying security updates.
- Maintaining the hospital website, email accounts and online services.
- Keeping an up-to-date inventory of IT equipment, software licences and service contracts.
- Liaising with vendors and service providers for repairs, procurement and support.
- Training staff on the correct and secure use of hospital systems.
- Maintaining confidentiality of patient information and hospital data at all times.
Education and Experience
- Minimum qualification: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 2 years of experience in IT support or systems administration.
- Experience with hospital management systems or electronic medical records is an added advantage.
- Professional certification such as CCNA, CompTIA A+/Network+ or Microsoft certification is an added advantage.
Personal Attributes
- Reliability, integrity and respect for confidentiality.
- Proactive and able to work independently with minimal supervision.
- Willingness to be on call for urgent issues, including evenings and weekends.
- Ability to work under pressure in a busy hospital environment.
Skills and Competencies
- Strong knowledge of Windows, Microsoft Office and common office software.
- Practical networking skills including LAN/WAN, routers, switches, firewalls and Wi-Fi.
- Hardware troubleshooting and repair of computers, printers and peripherals.
- Understanding of data backup, information security and data protection practices.
- Basic website and email administration (cPanel or similar).
- Good communication skills to explain technical issues to non-technical staff.
- Problem-solving skills and ability to prioritise urgent issues.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Deadline: Tuesday 10th November 2026, 5:00 PM
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