Background information about the job or company
Join a dynamic fintech company that’s transforming how people access and manage credit in Uganda!
Responsibilities or duties
Contact clients through phone calls, SMS, and WhatsApp to remind them of due or overdue payments.
Negotiate repayment arrangements and offer tailored solutions (e.g., refinancing, date changes)
Collections Operations:
Monitor the assigned portfolio and prioritize accounts based on delinquency stage.
Work closely with field agents, soft/hard collection teams, and supervisors.
Assist in identifying high-risk accounts for early intervention
Qualifications or requirements
Experience in debt recovery, customer service, or telesales is an advantage.
Strong interpersonal and negotiation skills
Fluent in English (Luganda or other local languages are a plus)
Tech-savvy and familiar with CRM or collection software is a plus
Highly organized, self-motivated, and target-oriented
Any other provided details
Become part of our results-driven team!
- Contact clients through phone calls, SMS, and WhatsApp to remind them of due or overdue payments.
- Negotiate repayment arrangements and offer tailored solutions (e.g., refinancing, date changes)
- Monitor the assigned portfolio and prioritize accounts based on delinquency stage.
- Work closely with field agents, soft/hard collection teams, and supervisors.
- Assist in identifying high-risk accounts for early intervention
- Strong interpersonal and negotiation skills
- Fluent in English (Luganda or other local languages are a plus)
- Tech-savvy and familiar with CRM or collection software is a plus
- Highly organized
- Self-motivated
- Target-oriented
- Experience in debt recovery, customer service, or telesales is an advantage.
Vacancy title:
Debt Collection Specialist
Jobs at:
Majibu Africa
Deadline of this Job:
Wednesday, October 14 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Monday, October 12 2026, Base Salary: Not Disclosed
JOB DETAILS:
Background information about the job or company
Join a dynamic fintech company that’s transforming how people access and manage credit in Uganda!
Responsibilities or duties
Contact clients through phone calls, SMS, and WhatsApp to remind them of due or overdue payments.
Negotiate repayment arrangements and offer tailored solutions (e.g., refinancing, date changes)
Collections Operations:
Monitor the assigned portfolio and prioritize accounts based on delinquency stage.
Work closely with field agents, soft/hard collection teams, and supervisors.
Assist in identifying high-risk accounts for early intervention
Qualifications or requirements
Experience in debt recovery, customer service, or telesales is an advantage.
Strong interpersonal and negotiation skills
Fluent in English (Luganda or other local languages are a plus)
Tech-savvy and familiar with CRM or collection software is a plus
Highly organized, self-motivated, and target-oriented
Any other provided details
Become part of our results-driven team!
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now .
All applications will be received and reviewed
Whatsapp: 0770704742
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